The town has the flexibility to easily & quickly post FAQ's by category & department. This enables the town to easily manage their FAQ content, and it allows the public to more easily & quickly find answers to their questions & the information they are seeking. 

By posting a Frequently Asked Question with an associated answer on the website, the town can provide information to the public, and answer their questions, more quickly & efficiently than the more typical methods of telephone calls, written requests or physically traveling to the town to speak with town staff. 

FAQ's that are department specific can easily & quickly be posted within the departmental websites. This enables the individual departments to offer an enhanced level of service to the public for information & services associated with that department.